Refund policy

Returns & Refunds

At Middle Georgia Thermal Supply, we want you to feel confident in your purchase. We’re happy to answer questions and help you choose the right equipment before placing your order.

All sales are final. Returns are accepted only when mutually agreed upon by MGTS and the customer before any product is sent back. Any approved return, including refund details and applicable conditions, will be confirmed in writing.

If you have a concern with your order, please reach out—we’re here to help and will gladly discuss the situation with you.